News & Events

Art Optical Announces 2017 Associate of the Year

Jan started working for Art Optical in April of 1996. She has spent the majority of this time in customer care which has made her a very experienced customer service associate. She has continually demonstrated excellent professional customer service throughout her 21 1/2 years of service. She goes out of her way to assist our customers and provides prompt resolutions. Being a longtime associate, Jan has built strong relationships with our customers by recognizing their voices, account numbers and names, and making them feel special and comfortable while placing their lens orders with us. Her rapport with customers also stems from the wealth of knowledge she has regarding our products and policies. She is consistently a high volume call taker while multitasking and handling several additional tasks within the department. Jan also willingly adjusts her hours to work additional shifts as needed to cover other associates vacation and out of office schedules. She is a great team player and an enjoyable co-worker who genuinely cares for the company and our customers. Thanks you for your exceptional service, Jan! Congratulations!

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Ordering
Resources & Forms
Lens Design & Support
We are here to help you deliver the most successful contact lens option to all of your patients. Our certified fitting consultants possess the design and problem solving knowledge to assist you in achieving that goal
Customer Care Center
Monday-Friday 6am-7pm EST
Fax: 800-648-2272

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